Return Policy

Low Class Cycle Supply Return Policy
At Low Class Cycle Supply, we strive to provide high-quality products and ensure your satisfaction. Please read our return policy carefully before making a purchase.

All Sales Are Final During Sweepstakes Timeline
During our sweepstakes period, all sales are final, and we do not accept returns or issue refunds for any purchases. This policy helps us maintain fairness and focus on delivering the best experience for all participants.

Exchanges for Damaged Items or Incorrect Sizes
We understand that issues can arise, and we’re here to help in the following cases:
  • Damaged Items: If your item arrives damaged, we will gladly exchange it for the same item, provided you notify us within 7 days of delivery. Please contact us at info@lowclasscycle.com with your order number, a description of the damage, and photos of the item and packaging.
  • Incorrect Sizes: If you receive an item in the wrong size due to our error, we will exchange it for the correct size, subject to availability. Contact us within 7 days of delivery at info@lowclasscycle.com with your order number and details of the issue.
Exchange Process
To initiate an exchange:
  1. Email us at info@lowclasscycle.com within 7 days of receiving your order.
  2. Include your order number, a brief explanation, and photos (for damaged items).
  3. Once approved, we’ll provide instructions for returning the item. You are responsible for return shipping costs unless the error was ours.
  4. We’ll ship the replacement item at no additional cost to you, provided the original item is returned in its original condition (unworn, unwashed, with tags intact).
Conditions
  • Exchanges are subject to product availability. If a replacement is unavailable, we may offer store credit at our discretion.
  • Items must be returned in their original condition, unused, and with all packaging and tags.
  • We do not cover return shipping costs for exchanges unless the item was damaged or incorrectly sized due to our error.
  • This policy applies only to purchases made directly through Low Class Cycle Supply.
Contact Us
If you have questions about our return policy or need assistance, reach out to us at info@lowclasscycle.com. We’re committed to making things right for our customers.
Thank you for choosing Low Class Cycle Supply!